Having issues signing into your TV App? It could be because your Internet Service Provider is blocking access to it.. This is very common with Internet Providers like AT&T (a.k.a U-Verse)
To bypass this block (among other things) we HIGHLY recommend that you use a VPN when connecting to our services and protect yourself from prying eyes - including your Internet Provider (just like what is happening now)
Here's info on VPNs and who we personally use at home.
(we don't receive commissions!)
https://kwhome2417.help/2021/10/04/get-a-vpn/
Not trying to do all of that yet? Here's a quick(er) fix:
TURN OFF AT&T INTERNET SECURITY / ACTIVE ARMOR
**FYI, this can be a risky thing because this will turn off the firewall that protects you from online threats**
Now that you know & understand the risk, here's how:- Open the “Smart Home Manager” app on your phone.
- (If you dont have it, get it from your App Store)
- Launch the Virtual Assistant Chatbot and ask it to disable Active Armor.
- See example below:
